Say What You Mean & Mean What You Say    Introduction to Communication Skills    LANGUAGE IS MORE THAN THE NOISE WE MAKE    Have you ever had a disagreement with someone over something they 'thought' you said? Have you ever had a disagreement with someone over something you 'thought' someone else said? Yes, it is a two-way street, and there are many reasons why conflict arises because of the way we use language.

What You Do Speaks Louder Than What You Say    A Look Says More Than a Thousand Words    LISTENING IN TO BODY LANGUAGE    Have you felt uneasy in someone's presence and you didn't know why? You may have felt nervous or even fearful, but it did not have anything to do with what they said. Some people call it 'vibes' or a 'sixth sense.'

Learn to Listen Without Hidden Agendas